Customer Supply Chain Analyst (m/f/d)
Stuttgart, DE, 70173
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, ACO®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging.
Join us on our One Perrigo journey as we evolve to win in self-care.
Übersicht der Beschreibung
This role plays a key part in driving customer loyalty and supporting sales growth by ensuring exceptional fulfillment and a seamless customer experience. Acting as the central supply chain contact, the Customer Supply Chain Analyst manages the full order lifecycle—from capture to execution—for both internal and external stakeholders.
By improving forecast accuracy and fostering close customer collaboration, the role helps maintain high service levels while identifying opportunities to reduce supply chain costs.
Verantwortungsbereich der Funktion
- Strategic Responsibilities:
- Lead the development and execution of a customer-centric supply chain strategy that delivers on service, cost, inventory, and cash collection targets.
- Operational Excellence:
- Establish disciplined daily management routines and foster accountability across teams to ensure world-class customer fulfillment
- Define and monitor KPIs to drive performance and embed a culture of continuous improvement through root cause analysis
- Digital Transformation:
- Accelerate order-to-cash efficiency by enhancing systems, automating processes, and leveraging digital technologies
- Collaborate cross-functionally to translate customer insights into actionable solutions that elevate the customer experience
- Logistics & Launch Readiness:
- Partner with logistics providers to build agile, customer-aligned networks that integrate seamlessly with regional flows
- Work closely with Planning and Commercial teams to ensure flawless execution of new product launches
- Customer Collaboration & Innovation:
- Champion the customer fulfillment agenda by building trusted relationships with key customer supply chain leaders
- Identify and deliver joint value creation opportunities, turning collaboration into commercial impact
- Drive innovation internally and externally to unlock new digital business models in fulfillment
- Data Governance & Synchronization:
- Lead robust data management practices across customer and product domains—stock in trade, EPOS, on-shelf availability, and forecasts
- Ensure seamless data synchronization with customers using industry standards to support transparency and agility
Erfahrung erforderlich
- Bachelor's degree in Supply Chain Management, Logistics, BA, Engineering or a closely related field
- Minimum 5 years expereince experience in customer service and/or order management, logistics and planning (preferable Consumer Self-Care, FMCG industry)
- Solid grasp of financial and business planning, supply chain and order management, strategic cost, profitability and cash flow analysis
- Excellent communication skills in English (verbal, written, presentation)
- Strong interpersonal and persuasive abilities
- Analytical and critical thinking
- Proficient in MS Office, ERP systems, CRM platforms and order entry tools
Benefits
We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
Find out more about Total Rewards at Perrigo.
Hybrid Working Approach
We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles.
We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here
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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. #weareperrigo