eCommerce Manager - Amazon
Allegan, MI, US, 49010
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, ACO®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging.
Join us on our One Perrigo journey as we evolve to a blended-branded business to win in self-care.
Description Overview
We are currently looking for a detail-oriented and strategic eCommerce Manager with Amazon 1P/3P marketplace experience to join our Amazon Sales and Marketing team. In this role, you will support the Perrigo Store Brand and Perrigo brand businesses across OTC, Nutrition, and Oral Care. The ideal candidate must have experience with Amazon Vendor Central (Seller Central is a plus), a strong understanding of ecommerce best practices, and a proven ability to optimize how we take our products to market in partnership with Amazon. Remote locations will be considered.
Scope of the Role
- Listing management and optimization: Manage the creation and optimization of all listings including creative, copy, titles, backend keywords, and A+ / enhanced brand content
- Performance monitoring: Track and analyze key performance metrics, including sales, conversion rates, and customer reviews. Use data to make informed decisions and implement strategies for continuous improvement
- Account health management: Manage all inbound notifications and messages, prepare high quality and accurate responses, manage escalation internally and with various Amazon stakeholders, be the expert on Amazon policy, and continuously look for ways to maintain fully compliant and robust account health
- Competitive analysis: Conduct competitor analysis on a regular basis to identify market opportunities and threats
- Promotions: Manage promotional execution for all sales periods and help Perrigo achieve consistently exceptional promotional performance
- Systems: Explore, test, and manage Amazon operational tools, features, and updates to ensure that Perrigo is aware of and using the most up to date tools and features available
- Growth: Support in managing on-site experience, back-end catalog, product creation, marketing initiatives, promotional calendar, and product development process
- Cross-Functional: Works with data/analyst team to integrate all available data to:
- Create pricing/promotional models to drive volume
- Develop long term sales forecasts and demand plans
- Identify product opportunities
- Reporting: Own the design, development, and maintenance of marketing metrics, dashboards, and reports across the businesses
Experience Required
- Typically these skills are obtained with a bachelor’s degree and 6+ years of experience in data analysis, e-commerce, retail operations, or a related field.
- Experience with Amazon Vendor Central and/or Seller Central platforms is preferred.
- Ability to manage multiple tasks, meet deadlines, and adapt to changes in the marketplace.
- Project-oriented, pro-active, creative and self-motivated work style.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of additional e-commerce platforms and marketplaces.
- Experience utilizes tools like Stackline, Pacvue, Profitero and Helium 10 to track consumer behavior, search trends, and category level data.
- Strong technical acumen and data-driven mindset with the ability to work across multiple departments.
- Strong desire and track record working in a team environment.
- Strong quantitative skills.
- Strong presentation skills.
- Demonstrates autonomy and high response to deadlines/timelines.
Benefits
We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
Find out more about Total Rewards at Perrigo.
Hybrid Working Approach
We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles.
We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here
Applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. #weareperrigo
Nearest Major Market: Grand Rapids