Senior Manager - IT Business Partner

Description Overview

Perrigo is conducting a search for a highly qualified IT Business Advisory Partner. Reporting to the Vice President, IT Business Partner for Global Supply Chain & Quality, this role will have IT strategy and program delivery oversight for Supply Chain in the European region. 

The Senior Manager – IT Business Advisory partner will work closely with leaders of Supply Chain in Europe to stimulate, surface, and shape demand for IT solutions and assets. 

The IT Business Advisory Partner will also ensure delivery of information technology solutions that generate business value and confirm that the results are measured and communicated. 
This is a senior individual contributor strategic role and will not have any direct reports.
 

Scope of the Role

• Work with senior leaders to evolve culture and organizational behavior, elevating IT into a strategic partner.
• Develop deep knowledge of Supply Chain and other cross-over functions like Quality / Regulatory, Finance and build both horizontal and vertical relationships with business and IT leaders.
• Coach business partners and enable them to articulate the technology needs and requirements in their function that will advance business performance.
• Act as the principal technology advisor to Supply Chain - Europe and a champion for identifying, leading, and driving information technology transformation.
• Ensure that business, unit & IT strategy, and key performance indicators are identified and leveraged for effective IT demand shaping.
• Partner with business unit or function leaders on pre-project ideation/discovery.
• Partner with solution architects and service delivery teams to develop technology enablement business capability roadmaps.
• Partner with business and IT leaders including procurement to evaluate proposals, build business cases, and plan new joint initiatives, and determine how they fit into business capability roadmaps and priorities.
• Partner with business analysts to ensure that essential business requirements are understood, captured, and reflected in solution documentation & delivery.
• Partner with business transformation and Organization Change Management (OCM) teams to ensure that the business unit or function has the capacity and capabilities to implement changes required by new technology solutions. 
• Ensure that project/program managers and IT staff assigned to projects are knowledgeable about the business unit or function, business partner(s), and their objectives. Coach & provide oversight on a continuous basis.
• Ensure delivery of new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners.
• Share ownership of the business value results of technology related projects; measure and communicate business value results on a regular basis. 
• Bring outside-in or fresh perspectives into the organization by routinely meeting with industry peers, and other external sources.
• Leverage best practices from within & outside and avoid re-invent the wheel.
• Ensure continuous improvement in value optimization, IT performance, and business processes where applicable.
• Proactively identify business capability and IT service gaps and contribute to improvement efforts.
• Advocate for and advance business partners’ knowledge of IT processes, frameworks, roles, and capabilities. 
• Have a global strategic mindset with a tactical local focus. Understand localizations, deviations to global strategy and influence both business function & IT based on value.

Experience Required

• A minimum of 10-12 yrs. experience in IT / Digital. A minimum of 3-5 yrs experience facilitating the development and implementation of IT / Digital strategy, long-term roadmaps supporting business imperatives.
• Demonstrated track record of application of technology solutions to solve business problems (globally, or across multiple divisions or regions, or for a business function).
• A minimum of 5-7 yrs. of experience working in IT and supporting Supply Chain and/ or related functional areas.
• Strong Supply Chain logistics & distribution knowledge is a plus.
• A minimum of 3-5 yrs working on SAP Supply Chain (S/4 HANA, Ariba, IBP, Transportation, Distribution, Manufacturing etc.) related modules is a plus.
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization. 
• Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams.
• Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
• Ability to influence and motivate others using personal rather than positional power. 
• A strategic thinker focused on business value results that utilize technical solutions. 
• Strong communication skills in writing, speaking, and presenting and able to communicate technical or complex subject matter in business terms.
• An exceptional listener, able to comprehend what is said and probe for important details. 
• Highly skilled at creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams.
• Demonstrated process acumen and passion for business and technology. 
• Understands the IT industry, e.g., emerging technologies and trends, industry standards, solution architecture, and the vendor landscape (Core systems like S/4 HANA, Salesforce & peripheral systems like IBP, Ariba, TMS etc.)
• Highly self-motivated with ability to build strong cross-functional working teams.
• Agile, Product & Platform teams working experience a plus.
• Undergraduate degree in computer science, mathematics, engineering, business, or a related field. 
• An advanced degree is preferred. 
• Certified Business Relationship Manager (CBRM®) certification is preferred.