Consumer Insights Manager (Fixed Term Contract)
London, GB, SW11 7BW
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, ACO®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging.
Join us on our One Perrigo journey as we evolve to a blended-branded business to win in self-care.
Description Overview
In this role you will:
- Be part of an expert function in the European OTC marketing team
- Report into Consumer Insight Director OTC
- Collaborate with internal stakeholders (marketing, innovation, indirect procurement, affiliates) with a focus on Innovation research
- Be the key contact for external partners (mainly research agencies)
- This role can be 4 or 5 days per week
This is a fixed term contract for maternity leave cover until September 2025.
Scope of the Role
Lead consumer research execution for selected OTC categories
- Catalyze all insight and information needs for assigned research projects from stakeholders into a research brief for partnering agencies with concrete objectives/questions against which the project needs to deliver
- Brief (and select if outside of programs) partnering agencies for research projects based on best fit for purpose offer
- Lead consumer research projects executed by selected research agencies, reviewing questionnaires and research tools, providing the right quality input (concepts, ...) together with internal stakeholders, co-create reporting with actionable insights
- Translate findings & insights into actionable conclusions and recommendations for the internal stakeholders (marketing, innovation), allowing them to make the correct business decisions for strategic planning or execution
Support on insight strategy & planning
- Identify insight needs and knowledge gaps with key stakeholders to shape the OTC consumer & shopper insight plan (short and longer term) – with a focus/priority on Innovation
- Function as Innovation lead (from Front End to pre-launch validation) in the OTC Insights team
- Manage the insight A&P budget allocated for the consumer research projects in plan
Support on insight capabilities development
- Support in developing / upgrading consumer insight capabilities (protocols, processes, platforms) aligned to business needs to elevate to role of insights in marketing strategy and decision making
Experience Required
- 5-8 years of experience in (international) consumer/shopper insight roles – in-company and/or research agency senior roles
- Experience in various research solutions, methodologies & analytics (functional expertise) with strong affinity for / expertise in innovation research (from Front End to Concept validation with forecasting)
- Experience in process management improvement/implementation to bring insight into action (business acumen & expertise)
- Passionate about how consumers feel, think and make choices
- Entrepreneurial, leadership, persuasive communicator, analytical beyond the numbers
- Team player with open and empathic attitude towards different cultures (pan-European role)
- Strong ability to adapt to a changing environment, open to adopt new ways of working, fast and eager to learn
- Ability to handle multiple priorities with strong attention to detail and high level of autonomy
- Comfortable working in remote team with min. 2 days/week in office (London based)
Benefits
We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
Find out more about Total Rewards at Perrigo.
Hybrid Working Approach
We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles.
We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here
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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. Our full Equal Employment Opportunity and Affirmative Action Policy Statement is available on our main career site in English and Spanish and will be provided in other accessible forms for persons with disabilities. #DIV #weareperrigo