Human Resources Coordinator


Nazareth, BE, 9810

Description Overview


As HR Coordinator – Employee Lifecycle Services, you will be part of our People Solutions function, our team of HR Rockstars with the mission of supporting the execution of HR services that deliver value to the organisation, while driving efficiency, effectiveness, and delivering a superior employee experience


You will be responsible for delivering high impact HR services to Perrigo employees in Belgium, enabling them to be at their best by providing excellent support and timely resolution to all their HR related requests and administering all activities related to employee lifecycle processes, from Hire to Exit, ensuring they are consistently completed accurately, on time, in full compliance with defined standards and procedures, and to full stakeholder satisfaction

Scope of the Role


Support colleagues throughout their employment at Perrigo


  • Administer a busy service request queue, supporting the triage and assignment of queries
  • Manage inquiries & support requests raised by Perrigo employees, managers and HR colleagues, through to resolution or escalation
  • Ensure agreed service levels are met and issues are resolved in a timely manner, further escalating to the relevant specialist teams when required, in line with the People Solutions escalation process
  • Administer end-to-end lifecycle cases (e.g. compensation changes, letter generation, onboarding, offboarding, etc.) leveraging People Solutions Standard Operating Procedures to provide superior employee, manager and candidate experience
  • Maintain employees’ information in SuccessFactors and associated local and global HR & Payroll systems ensuring it is up to date, accurate and complies with GDPR/Data privacy & protection regulations, legal compliance and Perrigo standards.
  • Share relevant data updates with other internal & external parties as defined in our People Solutions Standard Operationg Procedures and Work Instructions
  • Administer leave of absence requests (maternity, paternity, adoption, parental leave, etc.) ensuring all necessary details are appropriately recorded in SuccessFactors as well as transmitted to payroll teams to ensure accurate payroll processing
  • Monitor & report on key data/dates over the lifecycle of employees, flagging any required actions (immigration, probation, etc.)
  • Maintain employee files (electronic & physical files), regularly archiving and flagging documents that require purging in line with standards and regulations
  • Actively participate to huddles and meetings, facilitating the sessions in-turn, monitoring and reporting on KPIs, raising issues for escalation and/or follow up with Team Leads and/or Specialists where appropriate
  • Proactively ensure all  self-service information and guidance on all of our employee lifecycle processes, is up to date, relevant and accessible to all Employees and People Managers
  • Ensure a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times. 
  • Build relationships with end-users and stakeholders, understanding their needs and actively seeking their feedback. Follow up on their feedback and translate into concrete actions to improve performance and employee experience
  • Foster a culture of service excellence with your colleagues, role-modelling this and coaching other peers to deliver true best in class services to all

Experience Required


  • Highly organised, with a demonstrated attention to detail and ability to handle multiple tasks, prioritise, meet deadlines and maintain high quality work 
  • Strong analytical & problem solving skills, process oriented
  • Experience of working in a multi-national, multi-lingual and culturally diverse environment, both locally and remotely serviced 
  • Efficient use of MS office and other key business tools
  • Native Dutch speaking and writing
  • High level of English language proficiency as this is Perrigo's most widely spoken language.
  • Excellent interpersonal and collaboration skills required to work with all levels of business leadership, business users and functional teams
  • Confidently able to successfully deliver services and have high quality interactions with Business Partners and Customer groups 
  • Able to select the most appropriate method of communication to any given situation and tailor approach accordingly to ensure the most receptive audience and the best likelihood of influence and success.
  • HR Qualification or equivalent, with accurate knowledge of labour and social laws and regulations in Belgium
  • Previous experience as an HR Coordinator or similar role