Senior Operations Manager

Description Overview

The Sr. Ops Manager is responsible for assisting in development of Operation Excellence Program with Corporate PWS Leader and execution of it at the Plant level.  The position will provide supervision, support, coaching, training, and development of Plant Operating team to enable execution of the program within the Plant. The role will be responsible for monitoring day-to-day execution of Plant performance including unplanned losses during operations through work systems and drive improvements in overall losses which include Safety, Quality, and Productivity. Direct reports to this role include Plant Operations Sanitation team.

Scope of the Role

1. Promote company culture, values and principles as well as participate in company functions.
2. Ensures that all operations comply with current Good Manufacturing Procedures, reviews Standard Operating Procedure changes for all plant operations, and monitors training and enforcement to ensure SOPs are followed.
3. Drive continuous improvement in Safety, Quality and Productivity related losses utilizing problem solving tools/methodologies along with operational expertise.
4. Monitor key performance indicators in accordance with the Operations Excellence/Work System Practices and encourage close teamwork between all functions (Engineering, Safety, Asset Reliability, Quality Organization…etc.) to close gaps.
5. Develop individual training and development plan for direct and Indirect team reports that maximize the team resources.
6. Perform and Lead Root Cause Failure for losses based on economic evaluation. Utilize Critical thinking: use of logic, reasoning, and calculations to identify alternative solutions, conclusions, and approaches to solve problems at hand.
7. Responsible for recruiting, hiring, performance evaluation, attendance/payroll, succession planning and recognition Program to attract and retain talent within operations.
8. Drive Conformance to Work System processes with Plant Personal through partnership and education.
9. Ensure the implementation of all repairs/modifications resulting from gap assessments, plant audits, notifications, and loss improvement activities within operations.
10. Participates in capacity or budget planning, gathers, and evaluates information, and makes and presents recommendations to the plant manager or other management staff.

Experience Required

• Bachelor’s degree in business, management, engineering, or a related discipline combined with 7 + years of production supervision experience.
• Must have Continuous Improvement Knowledge (5S, Kaizen, Standard Work, TPM, RCA)
• Knowledge of cGMPs and experience supervising in pharmaceutical/nutritional operations.
• Firsthand experience in managing infant nutritional manufacturing operations or management experience managing processing spray drying facilities.
• Sound judgment and good decision-making skills.
• Demonstrated strong leadership skills, including well-developed communication and problem-solving skills.
• Good planning, analytical skills, and a thorough understanding of manufacturing, packaging and/or warehousing processes.
• Strong written and verbal communication skills, including strong listening skills and presentation skills are required.
• Ability to provide work direction across multiple production areas and shifts.
• Ability to manage in high pressure environments.
• Computer Systems: Microsoft Suite (Outlook, Excel, Word, PowerPoint, SharePoint, Visio, CMMS, BI)