Senior Business Technology Lead - Supporting Finance/HR
Grand Rapids, MI, US, 49503 Dublin, IE, D02 TY74
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging.
Join us on our One Perrigo journey as we evolve to win in self-care.
Description Overview
The Senior Business Technology Lead role will serve as a key digital partner to business and drive development of business-facing applications to enable the digital strategy and ensure harmonization of business and digital roadmaps aligned to the E2E(end-to-end) business strategy. The role will be responsible for managing business relationships, primarily supporting Finance & HR functions, E2E digital business operations, ideation and business cases, product capabilities design and launch including data-readiness, development and testing.
Scope of the Role
Manage business relationships
- Serve as the primary point of contact and relationship manager between the IT organization and the business
- Represent all of IT to the business as that primary point of contact
- Monitor the changing technological landscape to effectively advocate for innovative uses of technology for the business
- Prioritizes and aligns the business domain project portfolio and enhancements work with the business stakeholders to deliver the business outcomes
- Serve as escelation point, if and when needed, between buisness domain and IT.
Digital business operations
- Serve as the primary point of contact to ensure E2E business operations run successfully on a daily basis
- Ensure business is aware of current challenges and prepared for future system landscape changes
Ideation & business case
- Collaborate with business stakeholders to identify business requirements and gaps of capabilities needed to enable business outcomes
- Collaborate with the business to develop business cases including opportunity size, business KPIs and pro-forma financials with support from finance
- Collaborate with the product and platform owners to provide initial funding estimates and timeline for the business case
- Establish and lead review team for product capability requirements that align with the overall business and technology E2E strategies.
Product design and positioning
- Draft the Product Requirements Document (PRD), or a detailed description of product technical requirements
- Design and develop overall user/customer experience
- Coordinate with product and platform owners to prioritize capabilities in the product capability roadmaps
Product launch, development, and testing
- Oversee development process for their business domain; adhere to corporate quality change controls, testing and security requirements.
- Oversee project management for their business domain, track overall progress and make trade-off decisions between cost, quality, scope and timing
- Ensure product and/or platform(s) are deployed to production environment and user acceptance testing is conducted
- Confirm timely delivery of high-quality launches according to development and deployment plans
- Ensure data and user-readiness of the product launch
- Identify and execute on continuous improvements to the product capabilities based on optimizing the user/customer experience
Additional, shared accountabilities include:
- Collaborate and align with other BTLs to ensure E2E business and digital roadmaps.
- Coordinate with Enterprise Architecture to define product/platform strategy and provide input on resourcing (internal & external)
- Rely on Product Owners to develop additional relevant products or capabilities
- Rely on Product Owners to implement defined changes to create a consistent and compelling user/customer experience
- Establish a customer feedback process with service and sales that gets incorporated into product plans
Experience Required
- Bachelors degree is typically required, or MBA with a focus in management or the area of the business that aligns with the client group, is preferred.
- 10-15 years of experience in product roles, tech or digital strategy
- Digital and business knowledge to manage E2E digital business strategy
- Ability to lead multi-disciplinary teams
- Certified/experienced in project management methodology
- Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and make decisions
- Exceptional leadership and team management skills (8-10+ years)
- Proven track record of leading successful digital transformation projects
- Execution and problem-solving capacity
- Ability to create compelling future customer experiences by understanding intersection of market, technology, competitive forces
- Assertive communication and teamwork skills
- Demonstrated passion for human-centered products and services
Benefits
We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally.
Find out more about Total Rewards at Perrigo.
Hybrid Working Approach
We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles.
We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here
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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. #weareperrigo
Nearest Major Market: Grand Rapids